Refund & Return Policy
At ibeglowing.com, we’re committed to providing high-quality skincare and outstanding customer support. If you’re not fully satisfied with your bee venom cream purchase, we offer a 90-day satisfaction guarantee to make things right.
Order Cancellations
You may modify or cancel your order within 24 hours of placing it. After that, your order may already be in processing and we may not be able to make changes. If your order is successfully canceled within the 24-hour window, your refund will be processed within 10 business days.
Returns & Refunds
We accept returns within 90 days of delivery, provided the item is returned in its original packaging, whether used or unused. To begin a return:
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Email us at info@ibeglowing.com with your order number and reason for return.
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Wait for approval before shipping the product back with provided address.
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Include your order number and full name inside the return package.
Customers are responsible for return shipping costs, unless the item was received damaged. Original shipping charges are non-refundable.
❗Returns sent without approval or outside the 90-day window may be subject to a 25% restocking fee.
Once we receive your return, please allow up to 5 business days for inspection. If approved, your refund will be processed within up to 10 business days depending.
All refunds are issued in the original currency of purchase.